In the unlikely event that customer received an incorrect, damaged or defective product(s), customer must inform to us and return the product(s) to us within 7 days from the date of product(s) received by the customer. The returned product(s) will be checked and the goods should be in the unused, unwashed, unworn and untagged. The packaging should also be in original condition in original shipping container as received. If the product(s) has been used or damaged by the customer, there will not be any refund. Infinith™ will also not be responsible if your shipment is lost during the return transit.
Please return to the following address:
GLOBAL VISION INTERNATIONAL SDN BHD (INFINITH™)
No 13 First Floor Lorong 1 Taman Desa Bernam Baru
36400 Hutan Melintang Perak Malaysia
Please contact us at email@example.com if you have any questions or doubts.
Refund for Change of Mind
You are not entitled for a refund if you have changed your mind after purchasing from us.
Refund for Faulty Product
Infinith™ will fully refund all paid amount if the product(s) has manufacturing defect.
Refund for Return Shipping Charges
Infinith™ will fully refund the return shipping charges if the product(s) has manufacturing defect. Return shipping must be via Poslaju courier service for Malaysian customer and national postal services for Non-Malaysian customer with proof of payment.
Refund via Credit Wallet
All refunds will be credited into credit wallet only. Learn more.